U.S. Supreme Court Permits Class Action Ban in Arbitration

Today, the United States Supreme Court issued its much-anticipated ruling in AT&T Mobility LLC v Conception. The holding is not favorable to consumers as it finds that the California Supreme Court ruling in Discovery Bank, which outlawed class action bans in many consumer contracts, is preempted by the Federal Arbitration Act (“FAA”) because it stands as an obstacle to the accomplishment and execution of the full purposes and objectives of Congress. The 5-4 decision, authored by Justice Scalia, is split along predictable lines, with Justices Roberts, Kennedy, Thomas and Alito joining the majority opinion.

This case was brought in federal court by the Concepcions, who entered into a cell phone agreement with AT&T, and who claimed that AT&T had engaged in false advertising and fraud by charging sales tax on “free” phones. The contract provided for arbitration of all disputes between the parties, but required that claims be brought in the parties’ individual capacity, and not as a plaintiff or class member in any purported class or representative capacity, in other words, a class action ban. AT&T moved to compel the case to arbitration, but the federal trial court and Ninth Circuit Court of Appeals refused, finding the class action ban unconscionable, citing the California Supreme Court decision in Discovery Bank v Superior Court, 36 Cal 4th 148 (2005).  The Ninth Circuit also found that Discover Bank was not preempted by the FAA because it was a refinement of the unconscionability analysis to contracts generally in California and section 2 of the FAA permits arbitration agreements to be not enforced “upon such grounds as exist at law or in equity for the revocation of any contract.”

 

The U.S. Supreme Court disagreed finding that section 2’s saving clause preserves generally contract defenses, but does not preserve state law rules that stand as an obstacle to the accomplishment of the FAA’s objectives to enforce arbitration agreements according to their terms to facilitate an informal streamlined procedure proceeding. However, as Justice Breyer pointed out in dissent, “a single class proceeding is surely more efficient than thousands of separate proceedings for identical claims. Thus, if speedy resolution of disputes were all that mattered, then the Discover Bank rule would reinforce, not obstruct, that objective of the Act.”

 

The opinion is an example of the conservative majority of the court siding with big business against the rights of consumers. The decision’s impact on class action litigation could be far reaching because it is hard to envision any company not wanting to capitalize on the decision by inserting class action bans in the fine print of their boilerplate arbitration contracts. Class actions are one of the few swords that consumers hold against big business and are often the only tool to meaningful recovery and a change to an unlawful corporate practice.

 

For more information about the underlying case see this previous blog post, this blog post and this article in the firm's Newsletter.

California Supreme Court Prohibits Collection of ZIP Code

If you use a credit card, you’ve almost certainly been asked to provide your ZIP code when processing the transaction. Yesterday, the California Supreme Court ruled in Pineda v Williams Sonoma Stores, Inc. 2011 LEXIS 1355 (Feb. 10, 2011) that the collection of a ZIP code violates California Civil Code §1747.08, (Credit Card Act), thereby subjecting the retailer to maximum penalties of $250 for the first violation and $1000 for subsequent violations. The Supreme Court reversed a Court of Appeal finding otherwise.

Justice Moreno, writing for the Court, found that in light of the statute's plain language, protective purpose, and legislative history, a ZIP code constitutes "personal identification information" as that phrase is used in section 1747.08. Thus, requesting and recording a cardholder's ZIP code, without more, violates the Credit Card Act.

Justice Moreno sought to quell concerns of possible financial ruin expressed by the business community by noting that the Supreme Court had already held that section 1747.08, subdivision (e), "does not mandate fixed penalties; rather, it sets maximum penalties and that the amount of such penalties. Linder v. Thrifty Oil Co. 23 Cal.4th 429, 448. (2000). Moreover, many consumer class action settlements do not provide the payment of monetary penalties but rather provide for the award of a gift card to the consumer as compensation.

The Court also noted that Section 1747.08 contains some exceptions permitting the collection of ZIP code information, including when a credit card is being used as a deposit or for cash advances, when the entity accepting the card is contractually required to provide the information to complete the transaction or is obligated to record the information under federal law or regulation, or when the information is required for a purpose incidental to but related to the transaction, such as for shipping, delivery, servicing, or installation.

Finally, and very significantly, the Supreme Court rejected Williams-Sonoma’s request that its decision not be applied retroactively because Williams-Sonoma claimed it was operating under the assumption that its conduct was legal. The Supreme Court held that a single Court of Appeal decision could not provide a basis to depart from rule that opinions apply retrospectively.

Accordingly, this important decision protecting the privacy of California consumers brings life to more than a dozen class actions filed several years ago against various retailers who collected and recorded ZIP codes. It will likely spur more given the prevalence of the practice and the significant penalties for violating the statute.

Congratulations to our Associate Robert Drexler, Selected as one of the 2011 Southern California Super Lawyers

 Khorrami Pollard & Abir Associate Robert Drexler was selected as one of the 2011 Southern California Super Lawyers in Class Action/Mass torts, by Super Lawyers Magazine. See page 71 of this months' edition. His profile is also available online here. Congratulations Bob!

Critical Consumers' Right Case Gets Supreme Court Review Tomorrow

On November 9, 2010, the United States Supreme Court will hear arguments in AT&T Mobility v Conception. The court will decide whether The Federal Arbitration Act preempts state courts from striking down class action bans in arbitration agreements. Large corporations, such as AT&T, frequently insert in their boilerplate customer agreements, often in fine print, provisions requiring that any dispute arising from the agreement be arbitrated and brought on behalf the individual consumer alone and not as a class action on behalf of other similarly impacted consumers. These big companies know that the amount of a single consumer’s dispute is often less than a couple hundred dollars, that consumers have little time and incentive to litigate their single small claim and no attorney would represent them with such a small amount in dispute. For example, the Concepcions sued AT&T claiming that AT&T represented that that their wireless service included free cellphones but the phones actually came with charges.

The only effective way to recoup small amounts of money owed to many consumers by a corporate wrongdoer is by grouping the claims as a class action. Class actions are the only “big stick” consumers have to fight large corporations and the threat of them deters corporate wrongdoing. Not surprisingly, corporations desperately want to halt class actions. California’s Supreme Court has ruled that class action bans in consumer agreements are unconscionable and unenforceable and the trial court and United States Ninth Circuit Court of Appeals in the Conception’s federal court case ruled similarly. Now the issue is before the United States Supreme Court, known to be conservative and pro-business.

An article by David Lazarus in the November 5, 2010 Los Angeles Times summarizes the issues raise by the case in plain English. SCOTUSblog has a link to all of the briefs. Look for future blogs here on this important case affecting consumer rights. 

Facebook's Top-Ranked Applications Reportedly Transmit Personal IDs to Advertisers

On October 18, 2010, the Wall Street Journal reported the results of their investigation which found that many of the most popular applications or “apps” on Facebook have been transmitting the names of Facebook users and, in some cases, the names of their friends to dozens of internet advertising and tracking companies. Apps are pieces of software that let Facebook users play games or share information.

The Journal reported that at least one data gathering firm, RapLeaf, Inc., linked Facebook user IDs to its own database, which it sells. The apps are extremely important o Facebook as it transforms Facebook into a hub of activity and extends the usefulness of its network. Seventy-percent of Facebook users reportedly use apps and the apps are a source of revenue for Facebook itself, which sells it own virtual currency to pay for games. 

According to the article, the biggest apps allegedly involved are FarmVille, Texas HoldEm Poker and Frontierville. The issue affects tens of millions of Facebook users, including those who set their profile as completely private. It is reportedly unclear how long the breach took place and Facebook claims it is making attempts to “dramatically limit’ the exposure of users’ personal information.

Another article in today’s New York Times  reveals that privacy advocates and technology experts are split on the significance of the breach. Privacy advocate, Peter Eckersley, argues that by transmitting a user’s ID to advertisers, the advertisers could link the ID to information collected about the user anonymously on the Web, thereby giving the advertiser the “magic key to tracking you online”. Others downplay the significance claiming that knowledge of a user’s ID does not enable anyone to access private user information without explicit consent and that credit card companies and magazines have access to far more personal information about customers than any Facebook app.

One thing is certain; this activity will result in litigation. Such breaches likely violate Facebook’s Terms and Conditions and Privacy Policy and well as state computer crime laws, federal Electronic Privacy and Stored Communications Acts and other consumer protections statutes.

CAOC 48th Annual Convention

The CAOC 48th Annual Convention is being held this week, November 12 - 15, at the Fairmont Hotel in San Francisco.  This is a great event to meet other CAOC members, hear presentations from top attorneys in the industry and attend spectacular events.

Shawn Khorrami is this year's Convention Chair, as well as moderator for the Class Actions and Mass Torts Session.  He will also be presenting during the Leaving Your Comfort Zone Session and Miracle Growth for Your Practice Session.  A clip of Shawn's presentation at the CAALA Las Vegas Convention can be seen below, or the entire presentation can be purchased through CAALA

 


 

KPA co-chair of the Class Action Practice Group, Robert Drexler, will also be presenting during the convention, during the Class Actions and Mass Torts Session.  His presentation will cover "Getting your Case Certified."

In addition to attending Shawn and Robert's presentations, check out these premier events sponsored by KPA:

- 11.12.09 Women's Caucus Reception

- 11.13.09 Senator Barbara Boxer Fundraiser

- 11.14.09 Keynote Speaker Lunch featuring Rick Friedman

- 11.14.09 Annual Installation and Awards Dinner

 

See you in San Francisco!

 

 

 

Please note: the video presentation above was originally recorded at the 2009 CAALA Las Vegas Convention. (C) 2009 Consumer Attorneys Association of Los Angeles.  All rights reserved.  Reprinted with permission.

Observations From the Jury Room

A few weeks ago, I was called for jury service at the Los Angeles County Superior Court in downtown Los Angeles. I had every reason to believe that I would not be selected to serve because in my prior experiences with jury service I was not- chosen because one of the attorneys was afraid to have an attorney on the jury, especially one that does exclusively plaintiff’s work. Much to my surprise I was selected this time. (In voir dire , I told counsel that I was an attorney but was never questioned about the nature of my practice).  At first I panicked thinking of upcoming deadlines and time spent from the office. Fortunately for my schedule, the case was expected to last 2 days and the single jury question was to determine  fair market value of a home taken by the Los Angeles County School District (LAUSD) in 2007 in an eminent domain proceeding. As a trial attorney my experience “inside the box” was extremely interesting and informative. Here’s what I learned:

Lesson 1: You can’t judge a book by its cover. One juror who was selected was a young woman in her late 20s who proudly announced that she was an artist (dancer, actor and painter) and when asked to disclose her marital status sang out that she was “single and available”.  She joked at breaks in the trial that her drink container held vodka and after making those announcements literally fell over backwards in her chair twice during the trial, much to the amusement of all in the courtroom. Prior to the case beginning, the judge informed the jury that if they had a question that was not being asked by the attorneys that we could write our question on a piece of paper and submit it to the court. Shortly after the second fall from her chair this juror wrote a question to and passed it to the court clerk. Many of us in the jury “rolled our eyes” imagining the question. The question turned out to be an astute observation that exposed an inconsistency in an expert’s report that the judge, attorneys and everyone else in the jury had missed. This juror went on to serve as our foreperson and provided important insights that helped us reach our verdict.

Lesson 2: What’s important to trial attorney often isn’t important to jury members. The LAUSD expert was an appraiser who made her living being hired by attorneys representing governmental agencies and developers who were taking or purchasing homes for large construction projects.  I saw her as a biased “hired gun” who had not surprisingly appraised the property lower than the homeowner’s appraiser. However, the appraiser’s client list didn’t matter to most on the jury and they were impressed by her slick presentation and ability to deflect cross examination . 

...Class dissmissed! Lessons three and four will continue with tomorrow's post...