Have You Incurred Charges on Your Cell Phone Bill for Unauthorized Services?
In recent years, cellular telephone users have been increasingly subjected to a scheme known as “cramming,” which has been described by the Federal Trade Commission as “the placement of unauthorized charges on telephone bills.” Unscrupulous companies use a variety of methods to “cram” charges, such as deceptive promotions of free ringtones, game downloads, games, contests, jokes and sweepstakes bidding to entice consumers to provide their cell phone number so that monthly service fees may be charged to the consumer’s cellular phone bill.
If your cell phone bill has contained a charge for an unauthorized service, then please contact us to discuss your experience.
Not sure if this is related, but for years I have been skeptical of Telecommunication Carriers who charge USF fees on services that have nothing to do with USF. For example, I (and 100's of other businesses) purchase IP transit (internet) over fiber optic from XO Communications. On my bill, XO charges me approximately $35/month for USF. USF charges are an FCC charge to support phone lines for low-income households, and USF fees are to be charged on billable services that are related to phone services since the USF tax on a business like XO is proportional to their phone revenue - not fiber optic internet. XO even states in their Terms that USF is only applied to regional and long distance calling, not fiber optic IP transit. In my opinion, XO is "skimming" extra USF fees of unsuspecting customers.